Ordering: USA/Canada

Customers located within the United States and Canada may order using any of the following methods:

Online Ordering
Use the Cell Sciences shopping cart to purchase products online. Go to the product page, select the "Add To Cart" button, and follow the easy, step-by-step instructions.

Email
Click here to order by email.
Be sure to include all relevant ordering information, such as contact info, shipping/billing address, form of payment, etc.

Phone
Call us at 1-888-769-1246 (toll free) or 978-572-1070
8:30 am to 5:30 pm US Eastern Time

Fax
Fax us at 978-992-0298

 

Ordering: International

Cell Sciences services many European and other international customers directly from our US headquarters in order to provide you with the most competitive prices and fastest possible deliveries.

Online Ordering:
Use the Cell Sciences shopping cart to purchase products online. Go to the product page, select the "Add To Cart" button, and follow the easy, step-by-step instructions.

Email:
Click here to order by email.
Be sure to include all relevant ordering information, such as contact info, shipping/billing address, form of payment, etc.

Phone: 
+001 978-572-1070 

Fax:
Fax us at +001 978-992-0298


For customers located in certain countries, our carefully selected distribution network allows for local customer service, product and support.

 

Payment Methods

Cell Sciences accepts payment by VISA, MasterCard and American Express. We also accept purchase orders from institutions previously set up in our system. Please contact us to be set up as a new customer.

 

Shipping Policy:

We ship orders Monday to Friday, with the exception of US National Holidays. Some products requiring refrigeration may not ship on Fridays.  Most orders are received within 5-7 business days of placing an order.  Please contact us for more detailed delivery time information or if you require a specific delivery date.

Customers using our online ordering system will be provided an accurate estimate of shipping costs at the time the order is placed.  For those using other ordering methods, and for certain specialty web orders, a shipping quotation will be provided during the order confirmation process.

We carefully review product specifications and stability requirements and ship using temperature controlled packaging when required.

All duties and taxes are to be paid by the recipient of the shipment.

Please note that shipping estimates are not applicable for customers who wish to have the shipping costs invoiced directly by FedEx. If you decide to invoice your shipping costs directly to FedEx please provide us with your FedEx account information and contact your local FedEx office for information on shipping costs. 

 

Returns:

Please contact us for authorization to return products. All returns must be authorized in order to receive proper credit. We reserve the right to impose handling and restocking charges on any products returned due to customer error.

 

Hours of Operation:

Our business hours are Monday-Friday, 8:30 a.m.-5:30 p.m. (Eastern time). After business hours or during company functions when telephones are not answered, you may leave a voicemail or use fax or email to contact us. A customer service representative will respond as soon as possible.

 

Directions:

Cell Sciences is located at 65 Parker Street, Unit 11, Newburyport MA 01950, approximately 40 miles north of Boston.

Directions

From the South (Boston I-93)

Head North on Rte I-93. Take Exit 37A to merge onto I-95N toward Peabody. After 8.3 miles keep right to stay on Rte I-95N and follow signs for Portsmouth, NH. Take Exit 56 to merge onto Scotland Rd toward Newbury/West Newbury. Continue on Scotland Rd to Parker Sreet in Newburyport. Turn right to stay on Parker Street. 65 Parker Street is on the right.